Privacy Policy

Last updated: December 15, 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use the Service, or communicate with us. This may include your name, email address, and payment information.

We also collect information automatically when you use our Service, including:

  • Log information (IP address, browser type, pages visited)
  • Device information (device type, operating system)
  • Usage data (features used, time spent on Service)
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Personalize and improve the Service

3. Information Sharing

We may share information about you in the following circumstances:

  • With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process
  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Synthex or others
  • In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company
  • With your consent or at your direction

4. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Your Choices

You may update, correct, or delete information about you at any time by logging into your account. You may also opt out of receiving promotional communications from us by following the instructions in those communications.

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies.

6. AI and Machine Learning

Our Service uses artificial intelligence and machine learning to generate code and content. We may use your usage data and project information to improve our AI models and provide better recommendations. This data is anonymized and aggregated to protect your privacy.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your country. We ensure appropriate safeguards are in place to protect your information.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@synthex.dev